1. Data controller
- Identity: LOESS BRAND
- Tax ID (CIF/NIF): [CIF_PLACEHOLDER]
- Address: Calle Ramón Areces, 2, Gijón, Asturias, Spain
- Contact: sales@loessbrand.com
2. Data we process
We process the personal data you provide through:
- Stockist enquiry form: name, store name, email address, phone number, city and message.
- Newsletter subscription: email address.
- Browsing: usage data collected via analytics cookies (Google Analytics).
3. Purposes
- Managing and responding to enquiries submitted through the contact form.
- Sending communications to newsletter subscribers.
- Analysing user behaviour to improve the website.
4. Legal basis
- Contact form and newsletter: consent of the data subject (Art. 6.1.a GDPR).
- Web analytics: legitimate interest and/or consent based on cookie preferences.
5. Recipients
Your data will not be shared with third parties except where required by law. We use Google Analytics as an analytics tool; you can review their privacy policy at policies.google.com/privacy.
6. Retention periods
- Contact form: for as long as necessary to handle your enquiry and the applicable statute of limitations.
- Newsletter: until you withdraw your consent.
- Analytics: in accordance with Google Analytics retention periods (maximum 26 months).
7. Your rights
You have the right to access, rectify and erase your personal data, as well as to request restriction or object to processing and to data portability, in accordance with the GDPR. To exercise these rights, send an email to sales@loessbrand.com with a copy of your identity document.
If you believe your data is not being processed in accordance with applicable law, you may lodge a complaint with the Spanish Data Protection Agency (aepd.es).
Last updated: May 2025